Privacy Notice

Because Matiko understands that the privacy of your personal information is important to you, we have established privacy policies and practices. This notice explains how your data will be used and shared by Matiko. By visiting, you accept the policies and practices described in this Privacy Notice. This Privacy Notice is incorporated into, and is subject to, the Terms of Use. Any capitalized terms not defined in this policy have the meaning set forth in the Terms of Use.

We follow generally accepted industry standards to protect the personally identifiable information submitted to us. As an example, all credit card information is encrypted using secure socket layer technology (SSL). However, no method of transmission is 100% secure. Therefore, Matiko Footwear Inc. does not guarantee any confidentiality or privacy with respect to any of your personal information or User Submissions. Matiko Footwear Inc. does not assume any liability to third parties whose information you include on the Site, or which you post in any User Submissions.


Information We Collect

Personal information is collected when placing an order, or when contacting us via phone or email. Additional personal identification information such as billing information and contact information may also be collected in order to offer you Matiko products and services. This information will be used to fulfill your orders, process your transactions, facilitate your use of our website, market our products and services, respond to your requests, assist you with future shopping, and improve Choosing not to provide us with information will limit our ability to respond to your shopping needs. In addition, information such as your IP address and the site that referred you to ours will be gathered automatically. All data acquired via the website is stored indefinitely. Because of the nature of the Internet, data may pass through any country and any jurisdiction, including jurisdictions where privacy laws may be different and less protective than those of your home jurisdiction.

Unless you opt out of receiving promotional materials, we may send you information by email or postal mail to the address you provided. From time to time we may notify you of special promotions, new products or services, or other information that may interest you. You may also receive notifications of special promotions, new products, or additional services from our third-party associates. If you would like to opt out of receiving correspondence, please send your request to

We do not rent or sell your personal information to parties not associated with fulfilling your order, unless sharing this information is necessary to provide you with Matiko  products or is required by law. Matiko Footwear Inc. also maintains contracts with third parties for billing, shipping, order processing, and other functions. Matiko reserves the right to share your information with these third parties, in order to fulfill your order, provide related services, or when it is reasonably necessary to comply with legal process, respond to claims, or protect the rights, property or safety of our company, employees, customers, or the public.

Information Sharing and Disclosure

Any personal information or User Submissions that you voluntarily disclose on the Site becomes publicly available and is not considered personally identifiable information subject to this Privacy Notice. Matiko cannot guarantee the security, privacy or confidentiality of your personal information or User Submissions. You post User Submissions at your own risk. Therefore, please be mindful of what you post, because it may become publicly available on the Site or otherwise. Even after removal, copies of your User Submissions may still be viewable in areas displayed outside the Site, in cached and archived pages, or if other Users have stored your User Submissions.


A cookie is a small data file that is automatically saved on your computer’s hard drive when you visit a website. These cookies may contain information used to record the websites you visit, but do not contain any personally identifiable information such as your name, address, or credit card information. Matiko uses cookies to give you a personalized shopping experience.

Cookies let our website remember the contents of your Shopping Cart, allowing you to place orders more easily. We may also use cookies to keep track of the ways in which customers find us and navigate through our website. This information will be used internally to help us determine where improvements can be made to our online store.

If you do not wish cookies to be saved to your system, you may change your browser’s settings so that your computer does not accept them. If cookies are disabled, however, you will not be able to purchase from our website and we will not be able to recognize you as a registered user.

Links to Other Websites

There may be links to other websites from Matiko does not control any third- party websites and we are not responsible for these sites’ use of personal information. We encourage you to become familiar with the privacy practices of any linked site when you visit it.

Children’s Privacy

In order to protect the privacy of children on the Internet, we will not knowingly collect personally identifiable information from children under the age of 13 without the prior written consent of a parent or guardian. If we learn that a customer or registered user is actually under the age of 13, we will make every effort to delete all personal information for this person from our database, as our site is intended for adults over the age of 18.

International Users

The United States does not have the same data protection laws as other countries. By using the Site, you consent to have your personal data transferred to and processed in the United States, and allow Matiko to use and collect your personal information and User Submissions in accordance with this Privacy Notice.

Ordering Over the Phone

If you prefer to order directly from Matiko without using our website, you may call us toll-free at 1-888-4-MATIKO. Our representatives are ready to take your order over the phone Monday through Friday 10am – 4:30pm PST.

Matiko Mailings

In order to keep our customers updated on our special offers, gifts, new items, and changes to our store, Matiko may periodically send mail to registered users and previous customers.

If you prefer not to receive Matiko mailings and other communications, you may call our Customer Service department toll-free at 1-888-4-MATIKO and ask to be removed from our mailing list. Due to the nature of our mailing system, it may take six to eight weeks after removal from our mailing list to completely stop receiving mail.

Privacy Notice Changes

This notice replaces all previous disclosures we may have provided you about our information practices. We reserve the right to revise and modify this policy at any time, without notice, and to apply these changes in policy to information previously collected, where legally permissible. We will notify you of changes by posting the policy changes on our website. Your continued use of the Site constitutes your acceptance to this Privacy Notice and any updates.

This privacy notice was last updated on April 20, 2012.

Contact Us

If you have any questions about our privacy notice, please send mail to:

Matiko Footwear Inc.
Attention: Website Privacy
P.O. Box 41099
Long Beach, CA 90853

Or call us toll-free at 1-888-4-MATIKO from M-F 9am to 5pm PST.

The examples contained in our privacy notice are illustrations only, and are not intended to be exhaustive.

Copyright © 2024 Matiko Shoes